Privacy Policy

At The RAW Office, we value your trust and respect your privacy. We are committed to safeguarding the privacy of our visitors and customers. Do unto others is our motto!

The following includes general information about our privacy policy and applies to all transactions and visitors on our secure website. We will NEVER share your information with 3rd parties unless required to do so by law and you can opt out, cancel &/or unsubscribe at anytime.

We collect and store securely and confidentially any and all personal information that you give us when you shop on our website, complete an application, place an order, enrol in a promotional or rewards program, call us, or send us a letter or e–mail.

The collected information may include your name, mailing address, e–mail address, telephone number, fax number, credit card number and expiration date, and other optional demographic information.

We use cookies on our website to enhance the website functionality and the overall user experience. The cookies also allow us to collect information. You can block or delete cookies at any time on your browser.

We take reasonable technical and organisational precautions to prevent the loss misuse or alteration of your personal information. We will store all the personal information on our secure (password- and firewall-protected) servers using encryption technology.

What we may use the collected information for:

  • Customize your shopping experience and identify your preferences
  • Confirm, process, fulfill, and track your orders
  • Respond to your customer service inquiries or requests
  • Inform you of special values and featured items
  • Send you catalogues or promotional offers we believe will be of interest to you
  • Inform you of recalls or other information on products you have purchased
  • Prevent or mitigate fraud and credit risk
  • Administer our promotions, contests, and Loyalty programs
  • Improve our merchandise selection, Web sites, retail experience and customer service
  • Comply with applicable legal demands, laws and regulations

We may update this policy from time to time by publishing a new version on our website.